Holiday Inn Express Hotel & Suites Byram, an IHG Hotel

Front desk associate LaDanna was very upbeat and energetic always smiling and engaging. She was very accommodating when asked if my brother and I could have rooms on the same floor she made sure we were side by side. She remembered my name every time she saw me. This was our first time in the area and we now know this is our hotel of choice because of LaDonna. LaDonna we thank you from The Manuel and Bridges family.

I liked that there was a bench to put our luggage on and a desk. Everything was clean and fresh smelling. The breakfast was good. The bedding was clean and the beds comfortable with a good choice of pillow types.

It seemed very new. I loved the lighting in the room. I liked the size of the pool. I liked the remote control for the window shade.

Mandy, at the front desk, was knew her stuff and was there to please. Very customer service oriented. You don't see that much any more. 5 stars for her.

Staff is always nice and so helpful and room was top notch this is the only place I stay when I come to Jackson